Appointment Policy

• We understand that delays happen! To accommodate our clients, we offer a 15-minute grace period. However, if you arrive more than 15 minutes late, a $15 late fee will be applied to your balance. After 20 minutes, your appointment will be subject to cancellation or rescheduling.

• Location:
  Our studio is located in Beltsville, MD. The exact address will be sent 24-48 hours before your appointment along with your confirmation details.

• Guest Policy:
  To ensure a relaxing and focused experience, NO additional guests are allowed.

• Hair Preparation:
  Please arrive with your hair thoroughly washed, blow-dried, and detangled. Avoid applying any products, or oils as we will handle any necessary treatments.

• We are here to provide you with a luxury experience! If you have any questions or concerns, feel free to call or text before booking at (240) 900-0708.

• Please note: We will not issue any refunds once service is complete. Please communicate any issues prior to leaving your appointment.

• Please note: We are not responsible for any issues with your install after 24 hours. Any adjustments or touch-ups after your appointment will require an extra fee.

• A non-refundable $20 deposit is required to secure your appointment. This deposit serves as a booking fee and will be applied toward your total service cost. The remaining balance can be paid via Zelle or cash.

• Accepted Deposit Methods: Zelle & Apple Pay
  Please include your name, appointment date, and time when sending your deposit.

• No Refund Policy: All deposits are non-refundable. If you have any concerns, please address them before leaving your appointment.

• For the most natural, scalp-like install, we highly recommend purchasing HD or transparent lace. Previously used lace will Not be accepted unless it was installed by Cklassics. Additionally, we do NOT work with Prime wigs.

• Any service involving lace requires the lace to be dropped off 2-4 business days priorto your appointment—no exceptions. If the hair is not dropped off within this timeframe, a $25 fee will be applied. Please ensure your name and appointment details are clearly labeled before drop-off.

• Hair drop-off instructions will be sent via text or DM.

• Squeeze-in appointments are available for a $50 fee, which applies to appointments scheduled on my off days or outside of regular business hours. Please note that this fee is separate and does not apply toward your service total.

• Please note that photos and videos may be taken during your appointment. If you prefer not to be included in any content, kindly let us know in advance.